The level of satisfaction with nursing care among patients hospitalized in the Neurosurgery ward
Original Article, Zdr Publ 2012;122(3): 261-264
ANNA FRANKIEWICZ, BARBARA LELONEK
The Jan Kochanowski University of Humanities and Sciences in Kielce, Faculty of Health Sciences
Introduction. Patient satisfaction survey of hospital stay is a common method to assess quality of care. It is a valuable way to prevent iatrogenic errors, mistakes and verify the quality of medical services. Thanks to the surveys the therapeutic team obtains information on the level of care exercised by them, identifies the needs and expectations of the patients, and helps in solving their problems.
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patient’s satisfaction, nursing care, treatment ward